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Steps to Select a Seat in Advance:

1. During Booking Process: After choosing your flight and filling in passenger details, go to the next page.
2. Find Seat Preference: Look for and select the "Seat Preference" option.
3. Assign Seat to Passenger: Choose the passenger for whom you are selecting a seat.
4. Select Seat: Choose your preferred seat.
5. Check Price: The price of the selected seat will be shown.
6. Submit Selection: Tap "Submit" to add the seat price to your booking total.
7. Proceed to Payment: Complete the payment process.

Note:

• Once you submit your booking with a selected seat, it cannot be canceled.
• Your seat details will appear on your e-ticket and invoice after payment is confirmed.

If You Don’t Reserve a Seat:

• You will be allocated a random seat either during check-in or at the boarding gate.

How to Select a Seat After Booking:

1. Visit Help Center: Access the Help Center form on our website.
2. Submit Request: Click "Mail Us Your Request."
3. Choose Special Request: Select "Special Request" and then "Add Seat Selection."
4. Provide Details: Fill in the required information in the form.
5. Submit Form: Tap "Submit" and wait for our support team to get in touch.

Note:

• Some flights require children and adults with infants to check in at the airport counter rather than online.

Refund Policy for Paid Seats:

• Refunds are not available for paid seats. If you cancel your flight, the paid seat will not be refunded.

You can request wheelchair assistance during the booking process if the airline offers this service. It's recommended to pre-book wheelchairs to avoid last-minute delays and potential unavailability.

Steps to Request Wheelchair Assistance:

1. During Booking: Select "Special Assistance" in the add-ons section.
2. Passenger Selection: Choose the passenger needing assistance.
3. Request Selection: Select your preferred assistance option from the menu.
4. Review Cost: The price for the selected assistance will be displayed.
5. Submit: Tap "Submit" to add the request to your total booking price.
6. Continue to Payment: Proceed to payment and complete the transaction.
7. Confirmation: Once payment is verified, details of your request will be available on your e-ticket and invoice.

Requesting Wheelchair After Booking:

1. Access Help Center: Go to the Help Center form on our website.
2. Send Request: Click on "Mail Us Your Request."
3. Special Request: Select "Special Request" and then choose "Add Wheelchair."
4. Provide Details: Fill out the required information in the form.
5. Submit Form: Tap "Submit" and wait for our support team to reach out to you.

How to Purchase a Meal for Your Flight:

1. During Booking: Look for the "Meal Add-ons" option if the airline offers this service.
2. Select Meal: In the add-ons section, choose "Meal Selection."
3. Assign to Passenger: Pick the passenger(s) you want to add a meal for.
4. Choose Meal: Select your preferred meal from the available menu. Note that you can order a meal for each passenger in your booking.
5. Review Cost: The price for the selected meal will be displayed.
6. Submit: Tap "Submit" to add the meal cost to your total booking price.
7. Continue to Payment: Proceed to payment and complete the transaction.

Important Information:

• Meals cannot be selected for infant passengers.
• Only meals from the available menu can be chosen.
• If no meal is selected during booking, you can manage your booking on the airline's website at least 24 hours before departure to add meals.

Adding Add-Ons Post Booking:

1.     Access Help Center: Visit our Help Center form.
2.     Request Form: Choose "Mail Us Your Request."
3.     Special Request: Select "Special Request" and then "Add Meal."
4.     Complete Form: Fill out the form with the necessary details.
5.     Submit: Tap "Submit" and wait for our support team to contact you within 24 hours.

Purchasing a Meal Onboard:

• You can buy a meal during your flight, but availability is limited. To ensure you get your preferred meal, we recommend pre-ordering during the booking process.

Meal Refund Policy:

• Refunds are not available for meal purchases. If you cancel or reschedule your flight, your meal will not be transferred to the new flight, and no refund will be issued.

To request the addition of an infant to an existing flight booking, contact Airpaz Customer Support and prepare:

• The infant’s full name
• The infant’s date of birth
• A copy of the infant’s birth certificate or other required identification document

The request is subject to the airline’s policy, availability, and applicable fees. Requests made close to departure may not be accepted, so submit the request as early as possible.