Nok Air

Introduction

Nok Air (DD) is a low cost carrier airline flying to domestic and international routes. The airline provides the passenger with a cabin baggage allowance of 7 kg and maximum size of 56 cm x 36 cm x 23 cm (L x W x H) for boeing or 50 cm x 36 cm x 23 cm (L x W x H) for ATR/Q400. The flight ticket fare does not include checked baggage allowance. Airport check in time at the airport starts from 180 minutes before the scheduled departure time. Check in online is possible for flights with the airline on Nok Air official website page. It can be processed 1 days before departure time.

How to Book

1. Go to the Airpaz site, or access the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the details in the flight search box. 3. Choose your preferred flight. 4. Fill in the contact and passenger details on the booking page. 5. Process payment through the selected payment method. 6. Get your Nok Air flight e-itinerary in the My Booking page, or in your email.

How to Pay

Payment for your Nok Air booking on Airpaz.com can be made via bank PayPal, credit card, bank transfer, and over the counter methods. For the complete information, visit Airpaz Payment Guide page.

Company Profile

Nok Air (owned by the Nok Airlines Public Company Limited) is a Thai low-cost airline that operates mostly domestic routes from their hub at the Don Mueang International Airport. The airline operates using the IATA code DD, and ICAO code NOK, flying to more than 25 destinations with most being domestic flights and some international flights to Myanmar, Vietnam, and China. The name Nok Air comes from the word ‘nok’ that means ‘bird’ in Thai, a name chosen to represent their values: freedom, air travel, and friendliness. Their friendliness is also apparent in their slogan, “Smiling Across Asia". Their headquarter office is located in Nok Airlines Public Company Limited, 3 Rajanakarn Building 17 Fl. South Sathorn Road, Yannawa, Sathorn Bangkok 10120.

History

Nok Air was established on 10 February 2004 under Sky Asia Co., Ltd. and started its operations on 23 July the same year. However, the airline was operating under the name Sky Asia Limited, before changing it in 2006 to Nok Air. The budget carrier flied only domestic routes until 2007, where it began its international service routes with daily flights from Bangkok to Bangalore. Currently, the airline serves the largest number of domestic destinations in Thailand with 24 routes. Since 20 June 2013, Nok Air’s share has been traded in the Stock Exchange of Thailand with the name Nok Airlines Public Company Limited, and trading symbol NOK. As of January 2019, the biggest share owner is Mr.Nuttapol Jurangkool at 23.77% followed by Thai Airways International PLC at 21.80%.

Flight Attendant

The flight attendants of Nok Air wears the company’s colour, bright yellow, on their uniform. The female flight attendants wear a knee-length yellow dress with white line accent on the front. On the uniform they have the company’s logo on the right chest, and a name tag on the left.

Fleet

Currently, Nok Air operates using a total of 27 aircrafts with three types of aircrafts: the Boeing 737-800, ATR 72-500, and Q400 NextGen. The fleet list is:

Live Chat

Nok Air customer service does not support live chat.

Baggage

Seat

Nok Air provides a variety of check-in options to make any trip of you become a seamless travelling experience. Find the best of check-in choice to fit your lifestyle. 1. Airport Check-in. 2. Mobile Check-in. 3. Web Check-in Note : All information can changes at anytime without prior notice, click here.

Web check-in

Web check-in is available from 24 hours to 1 hour before the scheduled departure time. If you buy your ticket less than 24 hours prior to the flight departure time, you can check in half an hour (30 minutes) after your reservation is made. You will be able to choose the seat on the website while checking in.

Airport check-in

Another option is to check in directly at the airport. The airline provides a complete information on where the check in counters for all the airport they from that you can read here Most check in counters opens 2 hours to 60 minutes before the scheduled departure time.

Kiosk Check-in

Nok Air does not provide kiosk check in services for the passengers.

App Check-in

Passengers can check in using the mobile app on your online Android or iOS gadget. Mobile check-in is available 24 hours to 45 minutes prior to the scheduled departure time. The boarding pass will be downloaded and saved to your gallery so you don’t have to be connected to the internet the whole time.

Fare Rules

Passengers flying with Nok Air are allowed to make changes to their flight ticket reservation, such as reschedule, postpone, or name correction/name change. However, changing routes or destination is not possible. Ticket cancellation is possible, but refund is not possible. To change your itinerary (any change on your flight ticket), you will be charged with service charge fee of THB 225 per passenger for every passenger per booking. If there are changes with the price of the ticket, it will also be charged to you. You can make the changes through their call centers, or at the airport ticket counter at least 24 hours before the original departure time. The passenger can also change the name on the ticket by contacting the call center, or at the airport ticket counter. The change should be made at least 4 hours before the departure time, and on top of the THB 225 service fee, there is Passenger Name Change Fee: THB 750 for Domestic flights and THB 1,210 for International flights. For passengers flying with infant(s), there is a different child and infant policy that has to be followed and you can access here. If you need an insurance for your flight, you can click here for the airline’s insurance: Nok Sure. The airline may change its policy without any prior notification. To get an update when it happens, and for their policy on insurance, flight delay, etc., check the airline’s fare rules page for airline here.