Citilink

Introduction

The passengers flying domestic routes with Citilink will get free checked baggage allowance of 15 kg

How to Book

1. Visit Airpaz website, or access the Airpaz application (Android/iOS) on your handphone. 2. Fill in the flight details in the flight search box. 3. Choose the best flight. 4. Fill in the contact and passenger details on the booking page. 5. Process payment through the selected payment method. 6. Receive your Citilink flight e-itinerary in the My Booking page, or in your email.

How to Pay

The payment for your Citilink ticket on Airpaz can be made via bank PayPal, credit card, bank transfer, and over the counter methods. For more complete information, visit Airpaz Payment Guide page.

Company Profile

The airline serves flights to destination cities all over the world from its main hub located in Soekarno–Hatta International Airport (CGK), Halim Perdanakusuma International Airport (HLP), Juanda International Airport (SUB). The address of the head office is Indonesia.

History

Throughout the years, Citilink aspire to satisfy more customers through the services it provides. Citilink has won 4-Star Low-Cost Airline in 2018 by SKYTRAX,Best Low Cost Carrier - Asia in 2018 by TripAdvisor,4-Star Low-Cost Airline in 2019 by APEX.

Flight Attendant

Citilink cabin crew wears a uniform in green and lime colors. For male flight attendants, they wear grey shirt, black vest with black trousers. For female flight attendants, they wear green blouse have a gurdo aji pattern, green long sleeve blouse special use hijab with green skirt have a gurdo aji pattern, green trouser special make hijab. The design itself has been perfectly laid out, making the crew look more refined.

Fleet

Citilink operates using a number of aircrafts, all of which can be checked below:

Live Chat

Baggage

Web Check-in

Through the official website of Citilink, passengers can check in online

Airport Check-in

Kiosk Check-in

Citilink provides kiosk check-in services for the passengers, that could be accessed at the departure city airport depending on the availability. For further information on this service, contact the airline call center

App Check-in

App check-in through the airline’s official mobile (Android/iOS) application is possible. To do this, the passengers should download the Citilink mobile application on their mobile

Fare Rules