Yes, you can typically cancel your hotel booking, but it depends on the specific cancellation policy of the property and the type of booking you made. Here's what you need to know:

Cancellation policy: Each property has its own cancellation policy that outlines the terms and conditions for canceling a reservation. This policy specifies the deadline for free cancellation, any charges or penalties for canceling within a certain period, and any restrictions or conditions that apply. You can find the cancellation policy on the property's page during the booking process or in the confirmation email.
Free cancellation period: Many properties offer a free cancellation period, allowing you to cancel your booking without any charges within a specified timeframe. This period is typically stated in the property's cancellation policy and may vary from a few hours to a few days before the check-in date. If you cancel within the free cancellation period, you can expect a full refund or no charges incurred.
Non-refundable bookings: Some bookings are non-refundable, meaning that if you cancel, you may not be eligible for a refund. These bookings often have a lower rate or other advantages, but they come with the trade-off of not being able to cancel without penalty. It's essential to review the terms and conditions carefully before making a non-refundable booking.
Cancellation process: To cancel your hotel booking, simply through our website or mobile app. Access your reservation details in Orders and look for the Cancel option. Follow the instructions provided, and if any charges apply, they will be clearly indicated before you confirm the cancellation.
Customer support: If you have any questions or encounter difficulties while canceling your booking, our customer support team is available to assist you. Contact our support team with your reservation details, and we will provide guidance and help you through the cancellation process.

It's important to note that cancellation policies can vary based on the property, room type, rate plan, and other factors. We recommend reviewing the specific cancellation policy for your booking and contacting the property or our customer support team if you need further clarification or assistance.

Please remember to cancel your booking within the specified timeframe to avoid any potential charges or penalties.

How can we help you?

I forget my Airpaz code

How to get tax invoices for my hotel booking?

How do I check the status of my hotel booking?