Find and Book Cheap Citilink (QG) Flight Tickets

Introduction

Citilink (QG) is a low cost carrier airline flying to domestic and international routes. The airline provides the passenger with a cabin baggage allowance of 7 kg and maximum dimension of 56 cm x 36 cm x 23 cm (L x W x H) for Airbus A320 or 41 cm x 34 cm x 17 cm (L x W x H) for ATR 72-600. The passengers flying domestic routes with Citilink will get checked baggage allowance of 15 kg. Airport check in time at the airport starts from 180 minutes before the departure time. Online check in is allowed for flight with the airline on Citilink official website page. It can be done 48 hours prior to scheduled departure time.

How to Book

How to Pay

Payment for your Citilink booking on Airpaz.com can be processed via bank PayPal, bank transfer, credit card, and over the counter methods. For a complete information, visit Airpaz.com Payment Guide page.

Information About Citilink

Getting to know your airline before you fly is always a smart move. It helps you travel with confidence and know exactly what to expect. Citilink is a low cost carrier that's been operating domestic and international routes since 2001, with its head office based in Indonesia. Across the aviation industry, Citilink is officially recognized by its IATA code (QG) and its ICAO code (CTV), the standard identifiers used for bookings, check-in, and flight tracking worldwide. Below, you'll find all the essential details, from codes and routes key facts, to help you plan and book your next trip with complete confidence.

Hub and Operations

Citilink operates domestic and international flights from its main hub at Soekarno Hatta International Airport (CGK), Juanda International Airport (SUB), Ngurah Rai International Airport (DPS), Halim Perdanakusuma Airport (HLP), Kualanamu International Airport (KNO), Hang Nadim Airport (BTH), Sultan Hasanuddin International Airport (UPG), with its head office based in Indonesia. The full list of destinations and current schedules are available when you search for a flight on Airpaz.

Awards and Recognition

Citilink has earned recognition across the industry for its commitment to excellence. The following awards reflect this reputation:

• 2025 Skytrax Best Low-Cost Airline in Indonesia

Baggage

Seating

Citilink offers seating across multiple cabin classes, with comfort and configuration varying by aircraft type and route. Select your flight to view the seating available for your booking.

Economy Class Seats

Economy class seats offer 32" seat pitch and 17" seat width. Seat features and configuration may vary by aircraft type and route.

In-Flight Meals

Citilink offers in-flight meals on board. Menu options may vary by route, fare type, or flight duration.

In-Flight Entertainment

In-flight entertainment on Citilink is available. Where available, entertainment options include magazine.

Check-in

Below are the check-in methods available for Citilink flights. Availability may vary by airport, route, or fare type.

Important Travel Information

• Arrive at the airport early enough to complete check-in, security screening, and any required immigration procedures.
• Check the check-in counter and boarding gate cut-off times for your route before heading to the airport.
• Bring all valid travel documents — your flight ticket, a government-issued ID, and your passport (with any required visas) for international travel.
• Entry requirements can change without notice. Check your destination's visa, health, and entry requirements well in advance of your departure date.
• Follow Citilink's baggage allowance rules. See the Facilities and Services section for cabin baggage details.
• Fare types come with different rules for baggage, seat selection, meals, and flexibility. Review the fare conditions shown at checkout before completing your booking.
• In the event of a schedule change, delay, or cancellation initiated by Citilink, the airline's own operational policies apply. Airpaz will assist with notifications and coordination wherever possible, but final decisions regarding rebooking, refunds, or compensation rest with the airline.

Onboard Rules

• Every passenger must occupy the seat assigned during check-in.
• Carry-on baggage must be stored in the overhead compartment or under the seat in front of you.
• Mobile phones and electronic devices must be switched off or set to flight mode, especially during take-off and landing.
• Fasten your seatbelt, fold the tray table, return your seat to upright, and open the window shade during take-off and landing.
• Smoking, including e-cigarettes and vaping, is strictly prohibited anywhere on the aircraft throughout the flight.
• Follow all instructions from Citilink crew and onboard safety announcements at all times.

How to Manage Your Booking on Airpaz

1. Log in to your Airpaz account.
2. Go to Order section to find your flight.
3. Select your booking to view your e-ticket, itinerary, and payment details.
4. To request a refund or reschedule, choose the option shown and follow the steps.
5. Provide the requested information and confirm your submission.
6. Track the status of your request from the same page.