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Jetstar Airways Flight Information
Introduction
Jetstar Airways (JQ) is a low cost carrier airline operating domestic and international routes. The airline provides the passenger with a cabin baggage allowance of 7 kg and maximum size of 36 cm x 23 cm x 56 cm (L x W x H). The fare does not include free checked baggage allowance. Check in time at the airport starts from 180 minutes prior to the departure time. Check in online is possible for flight on Jetstar Airways official website page. It can be done 2 days prior to scheduled flight departure time.
How to Book
How to Pay
The payment for your Jetstar Airways booking on Airpaz.com can be made via bank bank transfer, PayPal, credit card, and over the counter methods. For more complete information, visit Airpaz Payment Guide page.
Company Profile
Jetstar Airways which operates with IATA code JQ and ICAO code JST, is a low cost carrier airline that flies domestic and international routes. The airline flies to destinations all over the world from its main hub located in Auckland Airport (AKL), Christchurch International Airport (CHC), Brisbane Airport (BNE), Gold Coast Airport (OOL), Cairns Airport (CNS), Melbourne Airport (MEL), Adelaide Airport (ADL), Perth Airport (PER), Sydney Kingsford Smith Airport (SYD), Ngurah Rai International Airport (DPS). The airline flies to Australia, Indonesia, New Zealand, and Some destinations that the airlines fly to are Sydney, Melbourne, Bali Denpasar.
Although the airline operates using the name Jetstar Airways, it is the trade name for Jetstar Airways Pty Ltd. The company is lead by the CEO, Stephanie Tully. The address of the head office is Australia.
History
Jetstar Airways which operates with IATA code (JQ) and ICAO code (JST) was first established in 2003. The airline is operated under Jetstar Airways Pty Ltd. During the year of its establishment, Jetstar Airways always tries its best to become one of the most favourable airlines in the future. This airline started its operation on May 25, 2004.Jetstar Airways has been awarded 2025 Skytrax Best Low-Cost Airline in Australia / Pacific, 2025 Skytrax Best Low-Cost Airline in Australia, Changi Airline Awards 2026 - Top Airlines by Absolute Passenger Growth in Southwest Pacific. Nowadays, the airline has succeeded in obtaining for now, the airline fly to and from 19 Australian domestic and 13 short and long-haul overseas destinations.
Flight Attendant
Jetstar Airways cabin crew wears a uniform in orange and black. For male flight attendants, they wear T-shirt and black jacket with an orange trim detail and black trousers. For female flight attendants, they wear orange jacket with an orange trim detail and black tailored pants or an A-line skirt. The design itself was exquisitely laid out, making the crew look more dashing.
Fleet
Jetstar Airways has a number of airplanes, all of which can be checked in the following table:
| Type | Quantity |
|---|---|
| Airbus A320 | 52 |
| Airbus A321 | 6 |
| Boeing 787-8 pax | 11 |
| Airbus A321neo | 22 |
| Airbus A320neo | 5 |
Live Chat
Another alternative is to access their live chat page here.
Baggage
Cabin Baggage
Passengers of Jetstar Airways are given a cabin baggage allowance included in their flight tickets fare. The the maximum size of the baggage put in the cabin is 36 cm x 23 cm x 56 cm (L x W x H), while max weight of the baggage is 7 kg.Please remember that it must fit under the seat in front of you.
Checked Baggage
Free checked baggage allowance is not provided for the passengers flying on Jetstar Airways.
Excess Baggage
Excess checked baggage allowance weight can be bought on Airpaz.
Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.
Seat
Economy Class
The size of the standard seat for the Economy Class in Jetstar Airways is 30" seat pitch and 17" seat width.
Business Class
The standard seat size of the Jetstar Airways Business Class fare is 38" seat pitch and 19" seat width.
Inflight Comfort
Inflight Entertainment
Jetstar Airways provides services and in-flight entertainment for the passengers while flying on their aircraft, such as Movies, TV, games, music.
Inflight Free Snack
During flights with Jetstar Airways free snack/beverage is not available.
Meal Order
According to the availability, passengers can order beverage to enjoy during their flight. For the airline's beverages and meals menu, click here.
Privilege Program
Jetstar Airways has a privilege program for their loyal customers, and further detail on it can be readhere.Web Check-in
Passengers can do web check in through the official website of Jetstar Airways. To do so, click here to go to the airline’s check-in page. Web check-in page can be done 2 days prior to scheduled departure time.
Airport Check-in
Check-in counters for Jetstar Airways opens 180 minutes before the scheduled departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.
div class="section" style="margin-top:1rem">Kiosk Check-in
Jetstar Airways let you use kiosk check-in services for the passengers, which can be accessed at the departure city airport according to the availability. For more information on this service, contact the airline customer service call center. The check in time is 180 hours before the flight departure time.
div class="section" style="margin-top:1rem">App Check-in
It is possible for Jetstar Airways passengers to check in through the airline’s official mobile (Android/iOS) application. To do so, the passengers should download the Jetstar Airways mobile application on their gadget. The check in time is 48 hours before the departure time.
Fare Rules
a. Cancellation and Refund
Ticket with the airline may not be cancelled.b. Reschedule
Changes such as reschedule can be made to the tickets by directly contacting the airline.
For more complete information on Jetstar Airways flight tickets and fare rules, click here.
Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.
